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NEED ASSISTANCE?

 

+447733440415

INFO@ALEXKATETHELABEL.COM

 

CUSTOMER CARE

Alex Kate is a new fashion label which brings unique swimwear and cover ups (clothing coming soon) to the girls that want to standout! Alex Kate is based in the North East of England and ships worldwide.

Each piece is handmade and is created after its ordered so can be customised to how you like it. Each style can be created in any colour or print.

As each style is created for you personally please be aware that each order can take up 10 day  plus shipping

 

 

Happy Shopping,

 

Alex Kate

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

07733440415

or send us an email to:

info@alexkatethelabel.com

RETURNS

We accept refunds or exchanges within 14 days. please make sure tags and hygiene stickers are still in place.

you can cancel your order within 14 days 

Please send all returns back to 

alex kate

the old mill

Barwick lane

Yarm

TS15 9JR

uk

all returns must be sent tracked once your return is signed for it takes up to 14 days to process. If exchanged your exchange can take up to 7-14 days to be shipped you will recieve a new tracking number via e-mail.

we do not included order forms etc to help the save the planet!

please print off order confirmation and enclose it in the package write on if you would like a refund or exchange.

if your unable to print make sure your name or order number is on the parcel so we can refund the correct person.

if your return is over the 14days we will be unable to refund you. your item will be shipped back however you will have to pay for the postage again.

please not all sale is non refundable